Commitment to Data Privacy & DPDP Act 2023 Compliance
BioMori Botanicals is deeply committed to upholding your personal privacy and safeguarding your digital footprint. This Privacy Policy outlines our data governance framework in strict accordance with the Digital Personal Data Protection (DPDP) Act 2023 of India and international standards including the General Data Protection Regulation (GDPR). We collect and process personal data solely on the basis of your explicit, informed consent and for necessary contractual fulfillment.
Categories of Personal Information Collected
We collect only data necessary to fulfill commercial orders and deliver exceptional customer service: Identity Data (full name), Contact Data (shipping address, email address, phone number), Transaction Data (order dates, purchased products, payment confirmation tokens), and Technical Data (anonymized IP addresses, browser types, and session duration). We never collect, store, or process raw credit card numbers or UPI PINs; all payments are tokenized through PCI-DSS Level 1 certified gateway partners.
Lawful Use, Storage & Non-Disclosure Principles
We process your personal information strictly to fulfill purchase orders, transmit delivery updates, manage customer accounts, provide AI assistant support, and satisfy statutory tax requirements. BioMori does not sell, rent, monetize, or trade your personal information to third-party advertisers or data brokers under any circumstances. Data is shared exclusively with contracted express courier partners and licensed payment gateways under strict data protection agreements.
Data Subject Rights & Grievance Officer Contact
You retain the statutory right to access, review, rectify, or request permanent erasure of your personal data stored on our servers. You may also withdraw consent for promotional communications at any time. For any data protection inquiries or formal grievances, contact our designated Grievance Officer, Dr. K. Ramanathan, at privacy@biomori.in. We respond to all formal data requests within 72 business hours.
Author Attribution & Source Citations
Scientific Reviewer: Dr. K. Ramanathan, Chief Agronomy & Regulatory Officer, BioMori Botanicals.
Scientific & Regulatory Sources: Digital Personal Data Protection (DPDP) Act 2023, Ministry of Electronics & Information Technology; Regulation (EU) 2016/679 (GDPR) Article 13/14.